Owner and Data Controller
Rua Carlos Aleluia, 4, Loja 3
3810-077 Aveiro PORTUGAL
Owner’s contact email
Types of data collected
Among the types of Personal data that this Application collects, by itself or through third parties, are: Cookies, usage data, first name, last name, telephone number and email address.
Personal data may be provided free of charge by the User or, in the case of usage data, collected automatically when using this Application.
Unless otherwise specified, all data requested by this Application is mandatory and failure to provide such data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some data is not mandatory, Users are free not to communicate such data without consequences for the availability or operation of the Service.
Users who are not sure what personal data is required, please contact the owner.
Users are responsible for any third party Personal data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the data to the Owner.
Mode and place of data processing
The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data.
Data processing is carried out using computers and/or IT tools, following procedures and organizational modes strictly related to the stated purposes. In addition to the Owner, in some cases data may be accessible to certain types of responsible persons involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third parties). technical service providers, mail carriers, hosting providers, IT companies, communication agencies), if necessary, such as Data Processors by Owner. The updated list of these parts can be requested from the Owner at any time.
Legal basis of processing
The owner may process personal data relating to users if one of the following applies:
Users have given their consent for one or more specific purposes. Note: Under some legislation, the Owner may be allowed to process Personal data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply where the processing of Personal data is subject to European data protection law;
The provision of data is necessary for the execution of a contract with the user and/or for any pre-contractual obligations of the user;
Processing is necessary to fulfill a legal obligation to which the Owner is subject;
Processing is related to a task that is performed in the public interest or in the exercise of official authority assigned to the Owner;
Processing is necessary for the legitimate interests of the Owner or third parties.
In any case, the Owner will gladly help clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal data is a legal or contractual requirement, or a necessary requirement to enter into a contract.
Data is processed at the owner’s operational offices and at any other location where the parties involved in processing are located.
Depending on your location, data transfers may involve the transfer of your data to a country other than your own. To find out more about the place of processing of such transferred data, users can check the section containing details on the processing of personal data.
Users also have the right to learn about the legal basis for data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the measures of security taken by the owner to protect your data.
Should such a transfer occur, Users may obtain further information by checking the relevant sections of this document or by consulting the Owner using the information provided in the contact section.
Personal data must be processed and stored for as long as required for the purpose for which they were collected.
Personal data collected for purposes related to the execution of a contract between the Owner and the User will be retained until such contract has been fully executed.
Personal data collected for the purposes of the Owner’s legitimate interests will be retained for as long as necessary to fulfill such purposes. Users can find specific information about the Owner’s legitimate interests in the relevant sections of this document or contact the Owner.
The Owner may be authorized to retain Personal data for a longer period whenever the User gives consent to such processing, provided that such consent is not withdrawn. In addition, the owner may be required to retain personal data for a longer period whenever necessary for the performance of a legal obligation or by order of an authority.
When the retention period expires, Personal data will be deleted. Therefore, the right of access, the right to delete, the right to rectify and the right to data portability cannot be fulfilled after the expiration of the retention period.
The purposes of processing data relating to the User are collected to allow the Owner to provide its Services, as well as for the following purposes: Interaction with live chat platforms, Analytics and Contact with the User.
Users can find additional detailed information about these processing purposes and about the specific Personal data used for each purpose in the respective sections of this document.
Detailed information about personal data processing of personal data is collected for the following purposes and using the following services:
The services contained in this section allow the owner to monitor and analyze web traffic and can be used to track user behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the collected data to track and examine the use of this app, prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and customize ads from its own ad network.
Personal Data Collected: Cookies and usage data.
Interaction with live chat platforms
This type of service allows users to interact with third party live chat platforms directly from the pages of this Application, to contact and be contacted by this Application support service. If one of these services is installed, it may collect usage and navigation data on the pages on which it is installed, even if users do not actively use the service. Also, live chat conversations can be recorded.
Chat with Facebook Messenger Client (Facebook, Inc.)
Facebook Messenger Client Chat is a service to interact with the Facebook Messenger live chat platform provided by Facebook, Inc.
Personal Data Collected: Cookies and usage data.
Getting in touch with the contact form (this app)
By filling out the contact form with their data, the user authorizes this application to use these details to respond to requests for information, quotes or any other type of request as indicated by the header of the form.
Personal data collected: email address, first name, last name and telephone number.
Users can exercise certain rights over their data processed by the owner.
In particular, users have the right to do the following:
Withdraw your consent at any time
Users have the right to withdraw consent, provided they have given their consent to the processing of their personal data. Object for processing your data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. To remove your data click here.
Access to your data
Users have the right to know if the data is being processed by the owner, to obtain information about certain aspects of the processing and to obtain a copy of the data processing being processed.
Verification and rectification
Users have the right to verify the accuracy of their data and request that they be updated or corrected.
Restrict the processing of your data
Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process your data for any purpose other than storing them.
Have your personal data deleted or removed
Users have the right, under certain circumstances, to have their owner data removed.
Receive your data and transfer it to another controller
Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, transmit it to another controller without any hindrance. This provision is applicable provided that the data are processed by automated means and that the processing is based on the User’s consent, a contract to which the User is a party or on pre-contractual obligations thereof.
File a complaint
Users have the right to file a complaint with their competent data protection authority.
Details on the right to object to processing
When Personal data is processed in the public interest, in the exercise of an official authority vested in the Owner or for the legitimate purposes of the Owner, users may object to such processing, providing a ground relating to their particular situation justifying the objection.
Users should be aware that, however, should their personal data be processed for direct marketing purposes, they may object to such processing at any time without providing any justification. To find out if the owner is processing personal data for direct marketing purposes, users can refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise the user’s rights may be directed to the owner using the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as soon as possible and always within one month.
Additional information on data collection and processing
The User’s Personal data may be used for legal purposes by the Owner in Court or in steps leading to possible legal actions arising from the misuse of this Application or related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request from public authorities.
Additional information about the user’s personal data
System logs and maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record the interaction with this Application (system logs) using other Personal data (such as IP Address) for this purpose.
Information not contained in this policy
Further details regarding the collection or processing of personal data may be requested from the Owner at any time. Please see contact information at the beginning of this document.
How “Do Not Track” requests are handled
This app does not support “Do Not Track” requests. To determine if any of the third-party services it uses comply with “Do Not Track” requests, read their privacy policies.
If the changes affect the processing activities carried out based on the user’s consent, the owner must obtain further consent from the user, when necessary.
Definitions and legal references
Personal Data (or data)
Any information that directly, indirectly or in connection with other information – including a personal identification number – allows the identification or identifiability of an individual.
Information collected automatically through this Application (or third party services employed in this Application), which may include: the IP addresses or domain names of computers used by users using this Application, the Uniform Resource Identifier (URI) addresses, the time of the request, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the server’s response (successful result, error, etc.), the country of origin, the resources of the browser and operating system used by the user, the various details of time per visit (eg time spent on each page within the Application) and details about the path followed within the Application, with special reference to the sequence of pages visited and other parameters about the device’s operating system and/or the user’s IT environment.
The individual using this Application, unless otherwise specified, matches the Subject of the data. The natural person to whom the personal data refers.
Data Processor (or Data Supervisor)
Data controller (or owner)
The natural or legal person, public authority, agency or other body that, alone or together with others, determines the purposes and means of the processing of personal data, including security measures relating to the operation and use of this Application. The data controller, unless otherwise specified, is the owner of this application.
The means by which the User’s Personal data are collected and processed.
The service provided by this Application as described in the relative terms (if available) and on this website / application.
European Union (or EU)
Unless otherwise indicated, all references made in this document to the European Union include all current member states of the European Union and the European Economic Area.
Small sets of data stored on the user’s device.